Privacy policy

Data protection is very important to us! The protection of your personal data is taken very seriously when using these websites. In the following, you will be informed about the collection, processing and use of your personal data when you visit these websites and use the services offered there.

Information on personal data
(1) Personal data are individual details that refer to a person or are suitable for establishing a relationship to a person, such as the name, postal address, telephone number, e-mail address, bank details, etc. Personal data can therefore be used to infer the identity of a person. Under certain circumstances, personal data can be used to infer the identity of a person.

(2) Service provider according to § 13 Telemediengesetz (TMG) and responsible body according to Bundesdatenschutzgesetz (BDSG) and Datenschutzgrundverordnung (DSGVO) is:
Mittelweg 110 b
20149 Hamburg


Data subject rights
In connection with our processing of your data, you have the following rights:
(1) Right to information pursuant to Art. 15 DSGVO about the processing of your personal data by us regarding the purpose of processing, categories of data processed, recipients or categories of recipients, duration of storage or criteria for determining the duration, right to rectification, erasure, restriction of processing or objection to processing, right to lodge a complaint with the supervisory authority, if applicable, information about the origin of the data and the existence of automated decision-making and, if applicable, information about guarantees pursuant to Art. 46 DSGVO in the event of transfer to a third country or international organizations;
(2) Right to have inaccurate or incomplete personal data corrected without undue delay in accordance with Art. 16 GDPR;
(3) Right to erasure of stored personal data pursuant to Art. 17 GDPR if the data is no longer necessary for the purposes for which it was collected or otherwise processed, if consent given has been withdrawn and there is no other legal basis, if objection to processing has been raised and the data is processed pursuant to Art. 21 (1) or (2) DSGVO may no longer be processed, if the data have been processed unlawfully, if erasure is necessary for compliance with a legal obligation or if the data have been collected in relation to services offered by an information society pursuant to Art. 8 (1) DSGVO. This does not apply if the processing is necessary for the exercise of the right to freedom of expression and information, compliance with a legal obligation, for reasons of public interest or for the establishment, exercise or defense of legal claims;
(4) Right to restrict processing pursuant to Art. 18 DSGVO if you contest the accuracy of the data (and for the period necessary to verify the accuracy), if the processing is unlawful but you object to erasure and request restriction of use instead, if we no longer need the data for the purposes of processing but you need the data to assert, exercise or defend legal claims, or if you object to processing pursuant to Art. 21 (1) DSGVO as long as it has not yet been determined whether our legitimate grounds outweigh your legitimate grounds;
(5) Right to object to the processing of your personal data pursuant to Art. 21(2) DSGVO (if the data are processed for the purposes of direct marketing) or pursuant to Art. 21(1) DSGVO (if the processing is carried out pursuant to Art. 6(1) sentence 1 e) or f) DSGVO, on grounds relating to your particular situation, unless we have compelling legitimate grounds for the processing which override your interests, or the processing is for the establishment, exercise or defense of legal claims). For more information on the right to object, please also see section 23. below;
(6) Right to data portability pursuant to Art. 20 DSGVO, i.e. to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format or also to transfer it to another controller;
(7) Right to revoke consent given at any time in accordance with Art. 7(3) DSGVO. The revocation has the consequence that we may no longer carry out the data processing for the future from the time of the revocation. Cf. also section 24. below;
(8) Right to complain to a supervisory authority pursuant to Art. 77 DSGVO. The supervisory authority responsible for us can be found under point 4. above. The right of appeal is without prejudice to other administrative or judicial remedies.
(9) Please direct all requests for information, requests for information or objections to data processing by e-mail to or to the address given under point 1, para. 2 above.


Automated decision making
Automated decision making is not used here.


Supervisory authority
The address of the supervisory authority responsible for us is
The Hamburg Commissioner for Data Protection and Freedom of Information, Klosterwall 6 (Block C), 20095 Hamburg, Germany.
Phone: +49 40 42854-4040, Fax: +49 40 4279-11811


Storage of access data / cookies
On our website we use so-called cookies. These are small text files that are stored on your device and assigned to the browser you are using. The office that sets the cookie receives certain information about this. Cookies cannot execute programs or transfer viruses to your computer. They do not cause any harm, but serve to make the website as a whole more user-friendly and effective. For the most part, we use so-called session cookies on this website. They are automatically deleted after the end of your visit to our website. Other cookies remain stored on your device until you delete them. These cookies allow us to recognize your browser on your next visit.


Browser settings
Of course, you can generally view our website without cookies. Browsers are usually set to accept cookies. However, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your browser to find out where you can make these settings. Please note that some functions of our website may not work if you have deactivated the use of cookies.


Use of functions of our website
(1) In addition to the purely informational use of our website, we offer various services that you can use if you are interested. For this purpose, you usually have to provide additional personal data, which we use to provide the respective service. If additional voluntary information is possible, it is marked accordingly.

(2) When you contact the service provider by e-mail or via the contact form, your e-mail address and, if you so indicate, your name and telephone number will be stored by us in order to answer your questions.


Contact form
On our website, you have the option of sending us an encrypted e-mail with your request via the “Contact” form. Here you can, for example, ask questions about our company, our products or our services.
In order to process your request, we ask you to enter personal data in our input mask. This includes your name as well as your e-mail address and further information such as the subject of your inquiry and your message text. In addition to the mandatory fields, you can also provide additional information. Optionally, you can enter your address and/or telephone number.
This information enables us to respond to your request in detail. The communication of the data you provide in this context is expressly on a voluntary basis.

The personal data provided to us from your above-mentioned details as well as the time of contacting you will be used exclusively for the purpose for which you provide them to us when contacting us – in particular the processing of your request. The information you provide will only be used to process your request. The data will not be used for other purposes or passed on to third parties without your express consent. Excluded from this are – if it is necessary to fulfill your request – partner companies of HAM-LOG-GRUPPE Holding GmbH . These can be for example: Our suppliers, transport and logistics partners and our trading partners. Provided that there are no legal obligations to retain data, your personal data will be deleted after the request has been processed.

The legal basis for data processing is Art. 6 para. 1 p. 1 f) DSGVO. Our legitimate interest is that we need your data to process or respond to your communication.


Data security
We secure our website and other systems by appropriate technical and organizational measures against loss, destruction, access, alteration or distribution of your data by unauthorized persons. However, despite regular checks, complete protection against all dangers is not possible.

Our website uses the industry standard SSL (Secure Sockets Layer) for encryption. This ensures the confidentiality of your personal information over the Internet. You can tell whether encrypted transmission is taking place by the closed key/lock symbol in your browser display.


Passing on of data
Your personal data will only be passed on to third parties,
– if you have given your express consent to this in accordance with Art. 6 Para. 1 S. 1 a) DSGOV;
– if the disclosure is necessary for the fulfillment of contractual obligations pursuant to Art. 6 para. 1 p. 1 b) DSGVO;
– if we are legally obligated to disclose the data within the meaning of Art. 6 para. 1 p. 1 c) DSGVO;
– if the disclosure of the data is in the public interest as defined in Art. 6 (1) (e) DSGVO; or;
– if the disclosure of the data is necessary to protect our legitimate interests or the legitimate interests of a third party pursuant to Art. 6 (1) p. 1 f) DSGVO, unless your interests in the protection of your data override these interests.Data categories
We process the following categories of data: master data (such as company, contact person if applicable, address), communication data, contract data, receivables data, payment and default information if applicable. Please refer to the information above.


Third party recipients
In order to satisfactorily process your requests, we may need to share your personal data with third party recipients. Third party recipients may be companies of HAM-LOG-GRUPPE Holding GmbH(HAM-LOG_GRUPPE Inhouse GmbH, HAM-LOG-GRUPPE Industrie und Handel GmbH, HAM-LOG-GRUPPE Lebensmittel und Getränke GmbH, HAM-LOG-GRUPPE Fachpersonal GmbH and HAM-LOG-GRUPPE, UAB) , our suppliers, transport and logistics partners and our trading partners.


Duration of storage of personal data
Your data will be stored by us for as long as it is needed for the respective purposes underlying the processing. Beyond that, we only store data insofar as we are legally obliged to do so, e.g. due to statutory retention obligations.


Information on the right to object
An objection to the processing of personal data concerning you, based on Article 6 (1) (e) (data processing for public interest) or (f) (data processing for the protection of legitimate interests based on a balance of interests) is possible at any time in accordance with Article 21 DSGVO. In the event of an objection, the personal data will no longer be processed unless compelling legitimate grounds for the processing are demonstrated which override the interests, rights and freedoms of the data subject, or the processing serves to assert, exercise or defend legal claims.
Please address your objection to the e-mail address datenschutz@


Information on the right of withdrawal
If you have given us consent to the processing of personal data, you can revoke this at any time. Of course, this also applies to declarations of consent given to us before May 25, 2018 (before the DSGVO applies). The revocation of consent can always only be valid for the future. The lawfulness of the processing is not retroactively eliminated by a revocation.

Please address your revocation by e-mail to datenschutz@

This privacy policy is as of 02.05.2018.It is the current and valid version of our privacy policy.However, we point out that from time to time due to actual or legal changes a revision to this privacy policy may be necessary.
Data protection officer


If you have any data protection questions, please feel free to contact our data protection officer at:
Vater Solution GmbH
Mr. Maik Preißler
Liebigstr. 26
24145 Kiel
or by e-mail at

Data protection information for interested parties, customers and suppliers in accordance with Art. 13 of the General Data Protection Regulation (DSGVO).

Data protection is an important concern for us. In the following, we inform you how we process your data and what rights you are entitled to.


Who is responsible for data processing and whom can you contact?

Dr. Ralf Kauermann
Ham-Log Group Holding GmbH
Mittelweg 110b
20149 Hamburg

Phone: +49 40 44 55 60
Fax: +49 40 44 55 620


Data protection officer

Maik Preißler
Father Solution GmbH


What source do we use for the data?

We process data that we receive from the business relationship with you. We receive the data directly from you, e.g. in the context of a pre-contractual inquiry, conclusion of a contract or placing of an order.


Processing purposes and legal basis

In accordance with Art. 6 (1) a) DSGVO, we process your personal data if you have given us consent to do so. You can revoke consent at any time without giving reasons with effect for the future.

Pursuant to Art. 6 (1) (b) DSGVO, we process your personal data for the purpose of fulfilling a contract to which you are a party, or for carrying out pre-contractual measures in response to your request.
You can find further details and additions to the processing purposes in our contract documents and the other information provided.

Pursuant to Art. 6 (1) lit. c) DSGVO, we process your personal data to fulfill our legal obligations, in particular under tax and commercial law your master data and payment data.

Pursuant to Art. 6 (1) (f) DSGVO, we may process your master data, payment data as well as performance-related data in connection with the following purposes for the fulfillment of the aforementioned legitimate interests of the responsible entity mentioned under 1, e.g. for the assertion of legal claims and defense in legal disputes.



We process your data for the purpose of direct advertising, in particular for sending our advertising by mail. The data processing is based on Art. 6 (1) f) DSGVO and in the interest of informing you about new products and services. Each customer has his or her own right to object to this processing, the exercise of which leads to the termination of processing for the purpose of direct advertising. If data is stored exclusively for direct advertising, it will be deleted after the objection has been made.

In the case of business customers, we use the e-mail address of the contact person in accordance with Section 7 (3) of the German Unfair Competition Act (UWG) for the electronic sending of advertising for our own similar goods or services, unless you object. You have the right to object to the use of your e-mail address for direct advertising at any time.

Reference to a right of objection in accordance with Article 21 DSGVO in the case of direct advertising.

You have the right to object at any time to the processing of personal data concerning you for direct marketing purposes.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.


Credit assessment

Our company is entitled to obtain credit information about your contractual partners.
obtain. For this purpose, our company will transmit your name and address to a credit agency. In the event of a negative credit rating, our company may refuse a contractual relationship with you. The legal basis for the processing is a balancing of interests. Our legitimate interest is the assessment of your creditworthiness and reduction of the risk of non-payment.

Categories of personal data processed by us
Customer master data (such as first and last name)
– Contact data (such as e-mail address, address, telephone number)
– Billing and payment data (such as bank data, invoice data)
– Contract data (e.g. subject matter of the contract, delivery address, method of payment)
– Correspondence (e.g. correspondence with you)
– Advertising and sales data (e.g. products of interest to you)
Who receives your data?

We pass on your personal data within our company to the departments that need this data to fulfill contractual and legal obligations or to perform their respective tasks (e.g. sales and marketing).

On the basis of a balancing of interests to safeguard our legitimate interests, service providers and vicarious agents employed by us to support us in the processing of contracts may receive data for this purpose. These are service providers from the categories IT services, logistics, and printing services.
In addition, data may be disclosed to third parties for the assertion of legal claims and defense in legal disputes, as well as for the prevention and investigation of criminal offenses to appropriate agencies.


Transfer of your data to a third country or to an international organization

We do not plan to transfer your data to a third country or to an international organization.


How long do we store your data?
Your personal data will be deleted as soon as it is no longer required for the purposes stated. As far as necessary, we process your personal data for the duration of our business relationship.
In addition, we are subject to various storage and verification obligations, which result, among other things, from the legal framework. The periods specified there for storage or proof result, among other things, from the German Commercial Code (Handelsgesetzbuch), the German Fiscal Code (Abgabenordnung) and the German Money Laundering Act (Geldwäschegesetz) up to ten years.
Ultimately, the storage period is also determined by the statutory limitation periods, which, for example, according to §§ 195 et seq. of the German Civil Code (BGB), are generally three years, but can also be longer in certain cases.

Is not applied here.


Your data protection rights

You have the right to information according to Art. 15 DSGVO, the right to rectification according to Art. 16 DSGVO, the right to erasure according to Art. 17 DSGVO, the right to restriction of processing according to Art. 18 DSGVO and the right to data portability according to Art. 20 DSGVO.
In principle, the right to object to the processing of personal data by us exists under Article 21 DSGVO. However, this right of objection only applies in the case of very special circumstances of your personal situation, whereby rights of our company may possibly conflict with your right of objection. If you wish to assert one of these rights, please contact the responsible office mentioned under 1.


Scope of your obligations to provide us with your data

Within the scope of our business relationship, you are only required to provide us with the personal data that is necessary for the establishment and implementation of the business relationship and the fulfillment of the associated contractual obligations, or which we are legally obligated to collect. Without this data, we will usually have to refuse to conclude the contract or execute the order, or will no longer be able to perform an existing contract and may have to terminate it.


Your right to complain to the competent supervisory authority

You have a right of appeal to the data protection supervisory authority (Art. 77 DSGVO). The supervisory authority responsible for us is (select as applicable):

The Hamburg Commissioner for Data Protection and Freedom of Information.
Ludwig-Erhard-Str. 22, 20459 Hamburg, Germany
Tel.: 040 428 54 4040
Fax: 040 428 54 4000

You still have questions: +49 40 444 055 60

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