When every click means a parcel –
and ideally straight away.
In online retail, customers expect their goods in a flash. At the same time, extreme fluctuations in volume and unpredictable peaks make staff planning a logistical feat. With our temporary staffing services or our service contracts, your logistics operations will keep pace with order volumes.
Scalability
Thanks to flexible working time arrangements and our large pool of staff, we can quickly mobilise additional resources during short-term peaks (e.g. Cyber Week).
Precise picking and packing
Efficient order picking and high-quality packing for a perfect customer experience when unboxing.
Fast returns management
Professional sorting and processing of returns in accordance with requirements, ensuring high customer satisfaction.
What we do for you in practice: Areas of expertise in e-commerce
High-speed order picking
Rapid assembly of multi-item orders comprising small parts in accordance with the latest standards – e.g. pick-by-voice/light/scan or using mobile data entry (MDE) devices.
Packing & Dispatch
Secure, resource-efficient packaging, inclusion of returns slips/leaflets and precise labelling for courier, express and postal service providers.
Returns processing
Unpacking, visual inspection (A/B/C-grade goods), quality control, preparation (e.g. refolding) and direct restocking.
Real-world example:
Minimising external peaks
When a successful marketing campaign or seasonal business doubles order volumes overnight, chaos often ensues in many warehouses. Not with the HAM-LOG GROUP. As a strategic partner for large online retailers, we assemble task force teams that are operational within a few days.
Our experienced project management team oversees the teams directly on site and ensures that dispatch cut-off times are reliably met, even when volumes increase. By deploying our task force at short notice and subsequently taking over the processes, we establish a permanent foundation for successful day-to-day operations.
Your benefits at a glance
- Significantly reduced HR workload: recruitment, operational management, holiday planning and sick leave – we take care of the entire management process.
- High scalability: Manage fluctuations in your order volumes flexibly. With the help of our working time models, we free up resources and increase capacity at your site
- Reliable delivery performance: Through dedicated teams and on-site project management, we ensure your cut-off times and SLAs are met – even during peak seasonal periods.
Ready for the next e-commerce peak?
Let’s work together to analyse how we can stabilise your logistics performance and scale it flexibly. Our experts will advise you with no obligation.